Privacy Policy
Philippines-compliant Privacy Policy. This is based on Philippine Data Privacy Act (RA 10173) and includes GDPR alignment for international users.
Privacy Policy
Last updated: [March 2025]
1. Introduction
Welcome to Philippine Campers (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://philippinecampers.com and use our services.
By using our website and services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of personal data:
2.1. Information You Provide to Us
- Name, email address, and phone number (e.g., when signing up for our VIP list or contacting us).
- Booking details (dates, services requested, preferences).
- Payment information (processed securely through third-party payment providers).
- Communications (messages, inquiries, or feedback).
2.2. Information Collected Automatically
- Cookies & Tracking Data: We use cookies and analytics tools to enhance user experience.
- Log Data: Your IP address, browser type, time zone, referring pages, and interactions with our website.
- Device Information: Type of device, operating system, and screen resolution.
2.3. Third-Party Information
We may receive data from third-party services like Google Analytics, Facebook, Instagram, and WhatsApp for marketing and performance tracking.
3. How We Use Your Data
We use your personal data for the following purposes:
✅ To provide our services (process bookings, customer support).
✅ To send important updates (confirmations, notifications, marketing promotions).
✅ To improve website functionality (analyze traffic and user behavior).
✅ To comply with legal obligations (fraud prevention, law enforcement requests).
🚫 We do NOT sell or rent your data to third parties.
4. Legal Basis for Processing Data
We process your personal data based on:
- Your Consent – When you sign up, submit forms, or accept cookies.
- Contractual Necessity – To process your bookings and payments.
- Legal Obligations – To comply with Philippine laws and international regulations.
5. How We Protect Your Data
We implement strict security measures, including: 🔒 SSL encryption to protect data transfers.
🔒 Secure hosting servers with firewalls and malware protection.
🔒 Restricted access to personal data (only authorized personnel).
Despite these measures, no online service is 100% secure. If you suspect a data breach, please contact us immediately.
6. Data Sharing & Third-Party Services
We may share limited data with:
- Payment Processors (e.g., PayPal, Stripe) – For secure transactions.
- Analytics Providers (Google Analytics, Facebook Pixel) – To improve user experience.
- Legal Authorities (if required by law).
We ensure that third-party providers comply with Philippine and international privacy laws.
7. Your Data Protection Rights
Under Philippine Data Privacy Act (RA 10173) and GDPR (for EU visitors), you have rights including:
✔ Right to Access – Request a copy of your personal data.
✔ Right to Correction – Update or correct inaccurate data.
✔ Right to Deletion – Request deletion of your data.
✔ Right to Object – Opt-out of marketing emails anytime.
✔ Right to Data Portability – Request transfer of your data.
📩 To exercise your rights, email us at contact@philippinecampers.com.
8. Cookies & Tracking
We use cookies to: 🍪 Enhance website performance.
🍪 Store preferences (e.g., language, currency).
🍪 Track visitor behavior via Google Analytics, Facebook Pixel, and Instagram Ads.
🚨 You can disable cookies in your browser settings. However, this may affect your website experience.
9. Data Retention
We store your data for as long as necessary:
- Booking data – Retained for legal and accounting compliance.
- Marketing emails – Until you unsubscribe.
- Customer support messages – Up to 12 months after resolution.
10. International Data Transfers
Since we serve international travelers, your data may be stored on secure servers outside the Philippines (e.g., EU, US). We ensure these transfers comply with international privacy standards.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and major updates will be communicated via email.
Last Updated: [Insert Date]
12. Contact Us
If you have questions about our Privacy Policy, contact us at:
📧 Email: contact@philippinecampers.com
📍 Location: [Philippines – to be updated before launch]